1. Scope of Application
1.1 These Terms and Conditions (T&Cs) govern the use of the mobile application "SOS Calm" (hereinafter "App") and the associated website under the domain sos-calm.de (hereinafter "Website"), as well as the acquisition of paid additional features (hereinafter "Pro Version" or "Subscription") by the user.
1.2 The App is offered for download via third-party App distribution platforms (e.g., Apple App Store, Google Play Store). The download of the App and the acquisition of the Pro Version are also subject to the terms of use and sale of the respective platform operator.
2. Important Note on Personal Suitability and Disclaimer of Liability
2.1 The contents and exercises of the App and Website (e.g., breathing exercises, grounding exercises, affirmations) are intended to provide support during stress and anxiety and are designed for users who are generally healthy and mentally stable.
2.2 The App and Website are expressly not medical products and do not replace professional medical, psychological, or psychotherapeutic diagnosis, consultation, or treatment. In the event of acute crises, mental illnesses, or health complaints, a doctor, psychotherapist, or emergency services should be consulted immediately.
2.3 The use of the App and the Website is at the user's own risk. The user is solely responsible for checking whether the offered exercises are suitable for their personal physical and mental condition.
Important Medical Disclaimer
The App "SOS Calm" is **not a certified medical device** and does not replace professional medical or psychotherapeutic advice, diagnosis, or treatment.
Always seek the advice of a qualified doctor or psychotherapist for health issues, especially psychological complaints, anxiety disorders, panic attacks, or depression. In acute emergencies, dial the emergency number immediately.
3. Conclusion of Contract, Pro Version, and Subscription
3.1 The basic use of the App in its standard version is free of charge.
3.2 The user has the option to unlock the "Pro Version" through an in-app purchase, which is usually offered as a subscription. The contract for the purchase of the Pro Version is concluded when the user confirms the purchase process within the App on the respective App distribution platform (e.g., Apple App Store, Google Play Store).
3.3 **Subscription Term and Cancellation:** If the purchase is made as a recurring subscription, it is concluded subject to the terms of the App distribution platform. The term, renewal, and cancellation of the subscription are carried out **exclusively via the user account settings** on the respective platform (Apple or Google). We have no access to these settings and cannot cancel your subscription.
3.4 Billing is carried out directly by the operator of the respective App distribution platform. Their payment terms apply. We do not receive access to your payment data.
3.5 The restoration of purchases (e.g., when changing devices) is handled via the account details of the respective App Store operator.
4. Usage Rights
4.1 We grant the user a simple, non-transferable, and non-sublicensable right to use the App, the Website, and their content for personal, non-commercial use in accordance with these T&Cs.
4.2 The user is prohibited from copying, distributing, making publicly available, or decompiling the content of the App or the Website.
5. Data Protection
The protection of your data is particularly important to us. All information on the processing of personal data, especially for the validation of in-app purchases and App performance analysis, can be found in our separate Privacy Policy.
6. Final Provisions
6.1 The law of the Federal Republic of Germany shall apply.
6.2 Should individual provisions of these T&Cs be or become invalid, the validity of the remaining provisions shall remain unaffected.
Information on the Right of Withdrawal for Digital Content
Waiver of the Right of Withdrawal for In-App Purchases
In the case of a contract for the delivery of digital content not contained on a physical medium (such as the Pro Version of the App), your statutory right of withdrawal **expires immediately upon commencement of the contract execution** (i.e., upon activation of the Pro Version), after you have expressly agreed that the provider begins with the execution of the contract before the withdrawal period has expired and you have confirmed your knowledge that you lose your right of withdrawal upon commencement of the contract execution due to your consent.
For the processing and refund of payments in the event of withdrawal or problems, **you must contact the operator of the respective App distribution platform (Apple App Store or Google Play Store) directly**, as they are responsible for payment processing.